Office of Information Technology

URGENT! Please email OIT immediately if your desktop or laptop is running the Windows XP operating system.

OIT will determine whether your desktop or laptop can support an upgrade to Windows 7, or whether a new PC is required.

Why is Windows XP a problem? On April 8, 2014, Microsoft will stop issuing new security updates, security hotfixes, free and paid assistance support options, and online technical content updates for Windows XP. (For more details, please read this article from Microsoft.)

Any security flaw discovered after that date could cost you your important data and expose the Tufts network to risk. According to Microsoft, "the security mitigations built into Windows XP are no longer sufficient to blunt many of the modern day attacks we currently see." 

Tufts University School of Medicine has many computers running Windows XP, including university owned desktops and laptops used on and off campus. However, it is difficult to track where they are and who is responsible for them, so please notify OIT if you are running XP.

Our goal is to migrate all Windows XP computers to Windows 7 before April 2014. This will not be an easy task, so we are asking for your full cooperation and patience.

If you are running Windows XP on the Tufts network after the end of support date, your computer may be taken off the network. This is to protect the integrity of our network and other users who use it.

How do I know if I'm running Windows XP?

To see what version of Windows your PC is running, click on the Start menu and either:

  • Control Panel > System

  • Control Panel > System and Security > System

  • Performance and Maintenance > See basic information about your computer

Can I perform the upgrade myself?


Please note that PCs cannot be upgraded from Windows XP to Windows 7 directly — the PC must be reformatted and Windows 7 installed from scratch. For this reason,  it is extremely important that you back up all the data on your PC. We will assist you with this prior to migration, but you should always have a backup of the files you want to keep.

Note: If you prefer to install Windows 8 on your PC, please let the IT staff know, we will evaluate the feasibility for you. For latest information on Tufts Windows 8 support, please 

If you are running Windows XP on the Tufts network after the end of support date, your computer may be taken off the network. This is to protect the integrity of our network and other users who use it.

Get Help From OIT

There are several ways to get support for your IT needs:

Contact the OIT Service Desk During normal business hours
E-mail: OIT@tufts.edu
Phone: 617-636-0331
Office: 136 Harrison Ave., Suite 248

Submit an incident or request online through the Tufts University TechConnect Service Desk: http://it.tufts.edu

Search the OIT knowledgebase

Wireless for Tufts Guest

UIT has recently expanded Tufts’ existing wireless network service to afford better access for University visitors and guests. When on campus, a wireless device will display the “tufts-guest” wireless network and be able to connect instantly. A tip-sheet explaining the service and its use is available on the Web site.