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Tufts University School of Medicine

Jon A. Chilingerian

Adjunct Professor of Public Health and Community Medicine
Department: Public Health & Community Medicine

Jon A. Chilingerian

Adjunct Professor of Public Health and Community Medicine
Department: Public Health & Community Medicine

Phone 781-736-3828
Campus: Boston


Jon A Chilingerian has a PhD in management science. He is a tenured professor at Brandeis University, and a visiting professor of organizational behavior and health care management at INSEAD in Fontainebleau, France and Abu Dhabi. Dr. Chilingerian co-directs the Tufts-Brandeis four-year MD-MBA Program. He is Principle Investigator and Director of the T32 AHRQ Doctoral Program in Health Services Research. He teaches graduate courses and executive education sessions in Organizational Theory and Behavior, Management of Health Care Organizations, and Health Services Research. Professor Chilingerian has lectured across the globe including, Armenia, China, Denmark, England, Singapore, South Africa, and Spain. He is Director of Executive Education, and Program Director of the Brandeis Health Leadership Program, a one-week residential program sponsored by the American College of Surgeons, and the Thoracic Surgery Foundation for Research and Education. He is also director of the European Health Leader's Program sponsored by Johnson & Johnson, which he designed and launched in 1997. The two-week executive program runs twice a year and has almost 800 alumni.

Dr. Chilingerian is the author of International Health Care Management, published by Elsevier Press  (Summer 2005), and The Lessons and the Legacy of the Pew Health Policy Program, with Corinne Kay, published in 1997 by the Institute of Medicine National Academy Press. He has scholarly papers and review essays published in journals such as: Annals of Operational Research, Medical Care, European Journal of Operational Research, Health Services Research, Health Care Management Review, Medical Care Research and Review, Inquiry, Health Services Management Research, and The Journal of Health Politics, Policy and Law.

Dr. Chilingerian was chair of the Health Care Management Division of the Academy of Management, and 2010 recipient of the Myron Fottler Exceptional Service Award for the Academy of Management. He is the recipient of several academic awards, such as the Academy of Management (Health Care Division’s) "Best Paper Award." His research focuses on managing health care organizations, ranging from studies of executive leadership and management of professionals to the measurement of performance (i.e., productive efficiency, quality, etc.), identification of physician best practices and the analysis of effective operating strategies. He is an expert on performance studies using mathematical programming and frontier analysis and learning from outliers.


  • PhD, Massachusetts Institute of Technology


  1. Jon Chilingerian, Wu Zeng, Donald S. Shepard, Carlos Avila-Figueroa (2012) How Much Can We Gain from Improved Efficiency? An Examination of Performance of National HIV/AIDS Programs and its Determinants in Low- and Middle-income Countries, bmc Health Services Research.
  2. Lorenz, L. S. and J. A. Chilingerian. (2011). Using visual and narrative methods to achieve fair process in clinical care. Journal of Visualized Experiments, peer reviewed, PubMed  indexed journal 48,, doi: 10.3791/2342. (February)
  3. Chilingerian, Jon A. with Rafael Corrdero & John Kimberly. Analyzing performance in addiction treatment: An application of data envelopment analysis to the state of Maryland system. Journal of Substance Abuse Treatment (2011)
  4. Chilingerian, Jon A. and Glavin, Mitchell, “Fair process energizing high commitment and high performance: The case of Pfizer’s Loughbeg tablet plant,” Advances in Health Care Management: Special Issue on Strategic Human Resources Management. Grant T. Savage, Naresh Khatri, & Myron D. Fottler, Editors Volume 9, (2010).
  5. Chilingerian, Jon A. And H. David Sherman. (2011)  “DEA Applications in Health Care,”  Handbook on DEA (second edition), New York: Springer Press.
  6. Chilingerian, Jon., Kimberly, John, and MacAuliffe, Eilish. "Globalization and Health: The World is Flattening," Chapter 15 in Shortell and Kaluzny’s Health Care Management, 6th edition, (December 2010)
  7. Chilingerian, Jon. “Origins of DRGS: A Social, Political and Cultural Story,” The Globalization of Managerial Innovation. Edited by John Kimberly, Gerard de Pouvourville, and Thomas D'Aunno. Cambridge University Press (2008)
  8. Chilingerian, Jon A., and Sherman, H. David, “DEA and Primary Care Physician Report Cards: Deriving Preferred Practice Cones From Managed Care Service Concepts and Operating Strategies,” Annals of Operations Research, Special Issue in Honor of Abraham Charnes, June 1997.
  9. Chilingerian, Jon A., and Sherman, H. David, “Benchmarking Physician Practices for Cost Containment” Annals of Operations Research, Special Issue in Health Applications, October 1997.
  10. Tompkins, Christopher, Wallack, Stanley, Bhalotra, Sarita, Chilingerian, Jon A., “Bringing Managed Care Incentives to Medicare’s Fee-for-Service Sector,” Health Care Financing Review, December 1996.
  11. Tompkins, C., Garnick, D., Chilingerian, Jon A., “Physician Profiling in Group Practices,” Journal of Ambulatory Management, 19 (3), 1-15, 1996.
  12. Rosko, M., Chilingerian, Jon A., Aaronson, W., and Zinn, J., “The Effects of Ownership and Environmental Pressure on Nursing Home Efficiency,” Medical Care, October 1995.
  13. Chilingerian, Jon A., “Evaluating Physician Efficiency in Hospitals: A  Multivariate Analysis of Best Practices,” European Journal of Operational Research, Vol. 80, 548-574, 1995.
  14. Burns, Lawton R., Chilingerian, Jon A., and Wholey, Douglas R., “The Effect of Physician Practice Organization on Efficient Utilization of Hospital Resources,” Health Services Research, Vol. 29, No. 5, 583-603, December 1994.
  15. Chilingerian, Jon A., and Glavin, M., “Temporary Firms in Community Hospitals: Elements of a Managerial Theory of Clinical Efficiency,” Medical Care Review, Vol. 51, No. 3, 289-335, Fall 1994.
  16. Chilingerian, Jon A., and Sherman, H. D., “Managing Physician Efficiency and Effectiveness in Providing Hospital Services,” Health Services Management Research, Vol. 3, No. 1, 3-15, March 1990.