Health & Behavioral Health Resources
In-Person Medical Care
Tufts Medical Center’s Collegiate Center for Wellness (CCW) offers students convenient access to medical care and provides a bridge to further care for individuals with chronic conditions requiring specialized management, on a limited basis. While not intended to replace a primary care provider, the CCW is able address health matters including flu and COVID-19 concerns, as well as counseling and support for reproductive health and a wide range of other medical needs.
- Location: Floating Building at Tufts Medical Center, 3rd floor near the elevator bank (look for the sign)
- Hours: Monday-Friday from 9am – 5pm
- Appointment Scheduling: Call 617-636-6006 and select option #4 for Tufts University. Both in-person and telehealth options are available, and most appointments are offered same day or within 1 business day.
Behavioral Health Services
Talk One2One Student Assistance Program
Tufts partners with AllOne Health (TalkOne2One Student Assistance Program) to offer you in-person and virtual counseling appointments.
Talk One2One provides confidential access to counselors both in-person and by telephone. For non-emergent issues, students can schedule an appointment with a TalkOne2One counselor by sending an email to a secure group email account: tuftscounseling@allonehealth.com. The emails will be responded to by the confidential Talk One2One team and you will receive an immediate reply requesting time preferences, etc. A personal response with your appointment time should be received within 24 business hours of your email.
Students can reach out to Talk One2One counselors at any time 24/7 by calling 1-800-756-3124 for “in the moment” support by a master’s-level licensed counselor or can schedule a future in-person (or telephone) appointment. The in-person appointments can be scheduled with Talk One2One counselors who will be located on the Boston Campus during the following hours:
- Monday: 12pm – 7pm
- Tuesday: 8am – 3pm
- Wednesday: 12pm – 7pm
- Thursday: 8am – 3pm
- Friday: 8am – 3pm
Additionally, students may be seen by Talk One2One counselors at off-campus locations that are convenient to where you live or near a clinical site that you are working at.
Talk One2One is provided by All One Health and is available free of charge to all matriculated students on the Boston health sciences campus. This service is not intended to replace ongoing therapy or psychiatric services but is an additional resource to address short-term mental health counseling needs.
Psychiatry
Tufts Boston Student Health Services has expanded its psychiatric diagnosis and medical prescribing services.
Our newest team member, Ralph Eugene, MSN, APRN, PMHNP-BC, will provide students affiliated with the Boston Health Sciences Campus, who pay a health fee, with a full range of in-person and virtual psychiatric services, including patient education, consultation, evaluation and treatment, and crisis management. Ralph will also provide virtual psychiatric services to students on the Grafton campus and to Tufts students in Maine.
Eugene has more than 10 years’ experience providing patient-centered, evidence-based, psychiatric and behavioral health care. Most recently, Eugene worked as a psychiatric nurse practitioner with CharterCARE Health Partners at Our Lady of Fatima Hospital and Roger Williams Medical Center, a leading academic-teaching hospital in Providence, Rhode Island, and as a behavioral health care consultant for Optum Behavioral Care.
He received a Master of Science in Nursing from Drexel University’s College of Nursing and Health Professions and a Psychiatric Mental Health Nurse Practitioner Certificate from Wilkes University.
Eugene will be available on Mondays, Tuesdays, and Wednesdays between 11am and 7pm for both in-person and virtual appointments in his on-campus office: 145 Harrison Avenue, Stearns Suite 107, Room 107B. On Thursdays and Fridays, he will be working remotely and will meet with students for virtual appointments during those same hours.
If you would like to schedule a non-emergency appointment, please complete the HIPAA-compliant intake form. Once submitted, a Boston Student Health Services staff member will contact you within 2 business days to schedule an appointment. New appointments are generally available within 1-2 weeks of your request.
If you prefer, you can email Bostonstudenthealth@tufts.edu or call (617) 636-2750 between 7:30am and 3:15pm Monday through Friday to request an appointment. Once scheduled, you will be sent a link to the HIPAA-compliant intake form. The office is closed on weekends and on Tufts University holidays.
If you are experiencing a mental health emergency while you are on campus, call 617-627-6911; if you are off campus, call 911.
After Hours Care
- Emergency: Call 617-627-6911 on campus or 911 off-campus.
- Non-Emergency Medical: Call 617-636-2750 and follow the prompts for the on-call nurse.
- Non-Emergency Mental Health: Call 1-800-756-3124 to reach the 24/7 on-call AllOneHealth counselor.
Sexual Misconduct, Health, and Well-Being Support
Center for Awareness, Resources, and Education (CARE) staff are here to support anyone impacted by sexual misconduct. We provide confidential, trauma-informed emotional support that can include helping with academic flexibility, answering any questions about reporting, accompanying you to appointments, and/or connecting you to other resources. We are a free, non-insurance-based service for any Tufts student.