Health & Behavioral Health Resources

In-Person Medical Care

Tufts Medical Center’s Collegiate Center for Wellness (CCW) offers students convenient access to medical care and provides a bridge to further care for individuals with chronic conditions requiring specialized management, on a limited basis. While not intended to replace a primary care provider, the CCW is able address health matters including flu and COVID-19 concerns, as well as counseling and support for reproductive health and a wide range of other medical needs.

  • Location: Floating Building at Tufts Medical Center, 3rd floor near the elevator bank (look for the sign) 
  • Hours: Monday-Friday from 9am – 5pm 
  • Appointment Scheduling: Call 617-636-6006 and select option #4 for Tufts University. Both in-person and telehealth options are available, and most appointments are offered same day or within 1 business day.

Behavioral Health Services

Talk One2One Student Assistance Program

Tufts partners with AllOne Health (TalkOne2One Student Assistance Program) to offer you in-person and virtual counseling appointments.

Talk One2One provides confidential access to counselors both in-person and by telephone. For non-emergent issues, students can schedule an appointment with a TalkOne2One counselor by sending an email to a secure group email account: tuftscounseling@allonehealth.com. The emails will be responded to by the confidential Talk One2One team and you will receive an immediate reply requesting time preferences, etc. A personal response with your appointment time should be received within 24 business hours of your email.

Students can reach out to Talk One2One counselors at any time 24/7 by calling 1-800-756-3124 for “in the moment” support by a master’s-level licensed counselor or can schedule a future in-person (or telephone) appointment. The in-person appointments can be scheduled with Talk One2One counselors who will be located on the Boston Campus during the following hours:

  • Monday: 12pm – 7pm
  • Tuesday: 8am – 3pm
  • Wednesday: 12pm – 7pm
  • Thursday: 8am – 3pm
  • Friday: 8am – 3pm

Additionally, students may be seen by Talk One2One counselors at off-campus locations that are convenient to where you live or near a clinical site that you are working at. 

Talk One2One is provided by All One Health and is available free of charge to all matriculated students on the Boston health sciences campus. This service is not intended to replace ongoing therapy or psychiatric services but is an additional resource to address short-term mental health counseling needs. 

Psychiatry

To book an appointment with a provider for evaluation, diagnosis, and treatment, or for long-term therapy with a licensed therapist, please call 617-636-2750 or email Boston Student Health Services.

After Hours Care

  • Emergency: Call 617-627-6911 on campus or 911 off-campus.
  • Non-Emergency Medical: Call 617-636-2750 and follow the prompts for the on-call nurse. 
  • Non-Emergency Mental Health: Call 1-800-756-3124 to reach the 24/7 on-call AllOneHealth counselor.

Sexual Misconduct, Health, and Well-Being Support

Center for Awareness, Resources, and Education (CARE) staff are here to support anyone impacted by sexual misconduct. We provide confidential, trauma-informed emotional support that can include helping with academic flexibility, answering any questions about reporting, accompanying you to appointments, and/or connecting you to other resources. We are a free, non-insurance-based service for any Tufts student.